6. The consumer friendly nature of ERP also helps in higher running of the enterprise. 6. Prices: One of the advantages of ERP is that it reduces the working costs. It ends in decreased manufacturing costs, reduced marketing costs and decreased stock costs.
Within many companies the client facing staff are sometimes the sales department. If a buyer phones up and asks for the status of their order, having an integrated system would allow the sales rep to reply this question immediately, with out having to either put the customer on maintain or call them again after they have the reply. In addition to bettering the client experience, this would also improve effectivity by empowering the customer facing staff with the knowledge they should effectively serve their clients.
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